Privacy Policy

We update this Policy periodically, so please review it regularly.

Information We Collect

In maintaining our website, we may collect and process the following data:

• Usage Data: Details of your visits to our site, such as pages viewed and resources accessed. This includes traffic data, location data, and other communication data.
• Voluntary Information: Information you provide, for instance, when you request information or make a purchase.
• Communication Data: Information you provide when you communicate with us by any means.

Use of Cookies

Cookies are used to collect information about the computer used by a visitor. We may use cookies to gather data about your computer to improve our website. This data does not personally identify you; it is statistical and relates to your general internet use.

You can adjust your computer settings to decline cookies if you wish. This can be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control. Such cookies may be downloaded once you click on advertisements on our website.

Use of Your Information

We use the information we collect from you to provide our services. Additionally, we may use it for one or more of the following purposes:

• To provide information you request related to our products or services.
• To provide information on other products that may interest you, where you have consented to receive such information.
• To inform you of any changes to our website, services, or goods.

If you have previously purchased goods or services from us, we may provide details of similar goods or services that may interest you.

With your consent, we may allow selected third parties to use your data to provide you with information on unrelated goods and services. This consent can be withdrawn at any time.

Storing Your Personal Data

We may transfer data collected from you to locations outside the European Union for processing and storing. By providing your personal data, you agree to this transfer, storing, or processing. We take all reasonable steps to ensure your data is treated securely.

However, the transmission of information via the internet is not entirely secure, and such information can be intercepted. We cannot guarantee the security of data sent electronically; sending such information is at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party except in the following circumstances:

1. If we sell any or all of our business to the buyer.
2. Where we are legally required by law to disclose your personal information.
3. To further fraud protection and reduce the risk of fraud.

Third Party Links

Occasionally, we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site’s privacy policy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you.

Patient Privacy Notice

How We Use Your Personal Information

We are committed to protecting your privacy and ensuring that your information is used lawfully to deliver your care. This notice explains how we use information for:

• Managing patient records;
• Communicating about your clinical and supported care;
• Ensuring quality care through clinical audits and reviews;
• Participating in health and social care research;
• Planning and managing services to ensure appropriate care is in place.

Data Controller

As your healthcare provider, London Skin Clinic is the data controller for any personal data we hold about you.

What Information Do We Collect and Use?

We collect and use personal data in compliance with the following regulations:

• General Data Protection Regulations (GDPR)
• Human Rights Act 1998
• Common Law Duty of Confidentiality
• Health and Social Care Act 2012
• NHS Codes of Confidentiality and Information Security

Personal data includes information that can identify you, such as your name, date of birth, and contact details. Special category data includes details of your medical history, treatments, and other sensitive information.

We collect this information directly from you or from third parties involved in your care.

Why Do We Collect This Information?

We collect this information to provide high-quality care, protect your vital interests, pursue our legitimate interests as a medical provider, and perform tasks in the public interest.

How Do We Use This Information?

Your records are used to facilitate your care, protect public health, manage services, and support you in managing long-term conditions.

How Is the Information Collected?

Your information may be collected electronically or physically and retained securely in your records.

Who Will We Share Your Information With?

We may share your information with:

• NHS Trusts and GP practices;
• Private sector providers;
• Social care services;
• Other relevant organizations involved in your care.

Your information will not be transferred outside the European Union.

How Do We Maintain Confidentiality?

We ensure confidentiality through training, secure data access, and sharing information only when legally justified.

Your Right of Access to Your Records

Under the General Data Protection Regulations, you have the right to access the information we hold about you. Requests for access should be made in writing to:

The Practice Manager
London Skin Clinic
101 Harley Street
London, W1G 6AH

Complaints

If you believe we have not complied with data protection laws, please raise your concerns in writing to the Practice Manager at the address above. If unsatisfied with our response, you can contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, or visit www.ico.gov.uk.

Contacting Us

For any queries regarding this Privacy Policy, please contact us at info@londonskinclinic.london