Mr. Onur Gilleard

Qualifications & Experience

Mr Onur Gilleard is a distinguished consultant plastic surgeon on the GMC specialist register. He previously held an NHS consultant post at St Bartholomew’s Hospital in London, specialising in skin cancer and microsurgical reconstruction. In 2021, Mr Gilleard transitioned from the NHS to dedicate himself fully to private practice, allowing him to focus exclusively on providing personalised, high-quality care to his patients. He is recognised as an expert in laser treatments, having conducted research and developed advanced treatment protocols using cutting-edge laser technology to optimise both clinical outcomes and cosmetic results.

Most infected cysts are not emergencies, but a few are. Call 999 or go to A&E now if an infected
cyst comes with a high fever, red streaks spreading from the lump, redness expanding over hours, confusion, a racing
heartbeat, or sits in the central “danger triangle” of the face near the nose or eye — these can mean the infection is
spreading toward the bloodstream or deeper tissue.

If the cyst is painful, hot, swollen or discharging but you feel otherwise well, it is urgent but not an
emergency
: it needs a same-day clinical assessment, not the emergency department. The one thing you must
never do is squeeze or drain it yourself — that is the most common way a manageable cyst becomes a dangerous
one. This guide shows exactly where the line sits, what each level of care does, and how an infected cyst is treated
properly so it does not keep coming back.

Infected Cyst Triage: Which Level of Care Do You Actually Need?

An infected cyst falls into one of three categories. Use this to decide what to do in the next few minutes — then read
the detail below.

Matching an infected cyst to the right level of care
If you have… This means… What to do
Fever or chills, red streaking from the lump, redness spreading over hours, confusion, a racing heartbeat, or a cyst in the central face / near the eye Possible emergency — infection may be spreading Call 999 or go to A&E now
A painful, hot, swollen or discharging cyst, but you feel systemically well (no fever, no spreading redness) Urgent — needs assessment, not casualty Same-day clinical review (NHS 111, GP, or a same-day clinic)
A long-standing lump that is mildly tender or flared slightly but is settling Routine — worth treating before it flares again Book a planned assessment and removal

Is It Actually Infected? Reading the Warning Signs

An uninflamed cyst is usually a painless, mobile lump under the skin. Infection — or inflammation, which can look almost
identical — changes that quickly. The local signs are increasing, often throbbing pain,
redness and warmth in the surrounding skin, visible swelling, and sometimes
discharge of pus or foul-smelling fluid, with the overlying skin stretching, shining, or forming a
yellow-white “head.”

Here is the nuance most articles skip: not every red, tender cyst is truly infected. When an
epidermoid or pilar
cyst
ruptures under the skin, the keratin contents trigger an intense inflammatory reaction that mimics
infection but is caused by irritation, not bacteria. Both need professional assessment, but they are managed
differently — which is exactly why home guesswork is unreliable and why a clinician confirms which one you have before
treating it. If your lump has already burst, see
cyst rupture first aid;
to recognise infection early, our guide to
sebaceous cyst infection signs
helps, and if you’re unsure whether it’s a cyst or an abscess,
this guide explains the difference.

The signs that move a cyst from “irritated” toward “serious” are systemic — they involve your whole
body, not just the skin: a temperature above 38°C, chills, fatigue or malaise, red streaks radiating from the site
(lymphangitis), or surrounding tissue turning hard and board-like. Those belong in the emergency column above.

When an Infected Cyst Becomes a Genuine Emergency

Three situations raise an infected cyst from “see someone today” to “be seen now.”

1. Signs the infection is reaching the bloodstream (sepsis)

Sepsis is the body’s overwhelming, damaging response to an infection that has entered the blood. The
NHS and the
UK Sepsis Trust advise acting immediately on signs such as slurred
speech or confusion, extreme shivering or muscle pain, passing little or no urine, severe breathlessness, mottled or
discoloured skin, or a feeling that something is seriously wrong. Sepsis is time-critical — the destination is emergency
hospital care, not a clinic appointment.

2. Cysts in the facial “danger triangle”

An infected cyst between the bridge of the nose and the corners of the mouth warrants extra caution. The veins here
connect to deeper structures behind the face, so a spreading infection in this zone is treated more urgently than the
same infection on the back or limb. If a facial cyst near the nose or eye becomes hot, swollen and rapidly worsening,
seek same-day medical care and treat it as potentially serious.

3. Rapidly spreading redness (cellulitis)

Redness that visibly expands over hours rather than days, especially with a defined advancing edge, suggests
cellulitis — infection moving through the soft tissue. This needs prompt antibiotics and assessment before it
progresses further.

How an Infected Cyst Is Treated — and Why Timing Matters

Treatment happens in two distinct stages, and confusing them is where many patients go wrong. The first settles the
infection; the second removes the cyst so it cannot return. They are rarely done at the same time — and there is a clear
clinical reason for that.

Stage one: settling the acute infection

For an actively infected cyst the immediate goal is to control the infection. Depending on severity that may mean a
course of antibiotics or, where a tense abscess has formed, an incision and drainage to release the
trapped pus, sometimes under local anaesthetic. Drainage relieves pain and pressure quickly, but its limit matters: it
empties the cyst, it does not remove it. The cyst wall (capsule) stays in place, which is why drained cysts so often
come back.

Stage two: definitive removal once the inflammation has settled

At London Skin Clinic we generally do not excise a cyst while it is acutely inflamed — a deliberate decision,
not a delay. Inflamed, swollen tissue blurs the boundary between the cyst capsule and the surrounding skin, making it far
harder to remove the capsule in one complete piece. If even a fragment of the lining is left behind, the cyst regrows.
Letting the infection and the surrounding inflammation settle first — often a few weeks, sometimes after
antibiotics — gives a cleaner, complete excision and a much lower chance of recurrence. The difference between draining a
cyst and
fully excising the cyst wall
is the difference between temporary relief and a permanent result.

Getting Seen Quickly in London

If you have any of the emergency signs above, the right destination is 999 or your nearest A&E — a
specialist skin clinic is not the place for a spreading or systemic infection.
NHS 111 can help you judge urgency if you are unsure.

For an inflamed-but-stable cyst that needs a professional opinion rather than emergency care, London Skin Clinic offers a
same-day “see and treat” assessment for the majority of conditions at our Harley Street clinic. A consultant surgeon
examines the lesion, confirms whether it is infected or simply inflamed, and gives you a clear plan — antibiotics now and
excision later, or removal once the area has settled. The initial consultation is £100; straightforward
cyst removal is £400, with each additional cyst removed in the same visit £250. You can see how the
procedure works on our cyst removal page, or
book an assessment.

“Hugest thanks to Dr Onur Gilleard for removing the cyst-like lump on my face — an incredible, highly skilled
surgeon. The procedure was pain-free and very quick, and I couldn’t believe how neat and small the incision and
stitches were.”

— Polly W., verified Google review, London Skin Clinic

Aftercare and Preventing It From Coming Back

After drainage or excision, the wound itself usually heals over one to three weeks, with the tissue continuing to settle
for longer. The essentials are simple but matter: keep the wound clean and dressed as instructed, finish any antibiotic
course completely even once you feel better, and watch for returning pain, redness, swelling, discharge or fever, which
can mean the infection has not fully cleared.

The single biggest factor in whether an infected cyst returns is whether the entire cyst wall was eventually removed.
Drainage alone leaves the capsule behind; planned excision of the whole sac is what prevents recurrence. If you are prone
to cysts, our guide to
preventing cyst infections and recurrence
covers the day-to-day measures that help, and our overview of
what actually reduces a cyst
explains why home remedies rarely do.

Questions we are often asked

How do I know if my cyst is infected rather than just irritated?
An infected cyst is usually increasingly painful, warm and red, often swollen, and may discharge pus or foul-smelling
fluid. A cyst that has ruptured under the skin can look almost identical but is driven by inflammation rather than
bacteria. Because the two are managed differently and only assessment can reliably tell them apart, a hot, tender or
discharging cyst should be reviewed by a clinician rather than self-diagnosed.
Can I drain an infected cyst at home?
No. Squeezing or piercing an infected cyst pushes bacteria deeper, can spread the infection into surrounding tissue,
and leaves scarring that makes clean surgical removal harder. The cyst wall remains in place after home drainage, so
the cyst typically refills, and a contained infection can become a genuine emergency this way. Always have an infected
cyst assessed professionally.
How quickly can an infected cyst become dangerous?
Most infected cysts progress over days, but a serious infection can escalate within 24 to 72 hours — faster in people
with diabetes or a weakened immune system. The signs it is escalating are systemic: fever above 38.5°C, red streaks
spreading from the site, redness expanding over hours, severe pain, or confusion. Any of these warrant emergency care.
Will an infected cyst heal on its own?
A very minor flare may occasionally settle with good hygiene and a warm compress, but a true infection usually does not
clear by itself and tends to worsen without treatment. Even if the inflammation subsides, the cyst itself remains and
is likely to flare again. Proper management settles the infection and then removes the cyst wall so it cannot return.
Do antibiotics get rid of a cyst?
Antibiotics treat the infection in and around a cyst, but they do not remove the cyst itself — the sac remains and can
become infected again. For an actively infected cyst, antibiotics (sometimes with drainage) are used first to settle
things down; definitive removal of the cyst wall is then planned once the inflammation has fully resolved.
After emergency drainage, will the cyst come back?
Often, yes. Emergency drainage releases the pus but leaves the cyst wall behind, and a cyst whose capsule remains will
commonly refill. The reliable way to prevent recurrence is complete surgical excision of the entire sac, performed as a
planned procedure once the infection and surrounding inflammation have settled — which is why removing a cyst while it
is acutely inflamed is generally avoided.
What does it cost to have an infected cyst seen and removed in London?
At London Skin Clinic the initial consultation is £100, at which a surgeon assesses the cyst and advises whether it
needs antibiotics first or can be removed. Straightforward cyst removal is £400, with additional cysts removed in the
same visit at £250 each. Genuine emergencies with systemic symptoms should go to A&E rather than a private clinic.