Mr. Onur Gilleard
Qualifications & Experience
Mr Onur Gilleard is a distinguished consultant plastic surgeon on the GMC specialist register. He previously held an NHS consultant post at St Bartholomew’s Hospital in London, specialising in skin cancer and microsurgical reconstruction. In 2021, Mr Gilleard transitioned from the NHS to dedicate himself fully to private practice, allowing him to focus exclusively on providing personalised, high-quality care to his patients. He is recognised as an expert in laser treatments, having conducted research and developed advanced treatment protocols using cutting-edge laser technology to optimise both clinical outcomes and cosmetic results.
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For a permanent result, surgical removal (excision) is better — it is the only method that cures a cyst. Excision takes out the entire cyst wall, so there is nothing left to refill, and recurrence is uncommon. Drainage empties the cyst quickly and is the right first step for a painful, infected cyst, but because it leaves the cyst wall behind, the lump usually comes back.
In short, the two are not competing options so much as different jobs: drainage manages an acute problem, while excision delivers the definitive cure. The table and sections below show exactly when each is used, what recovery involves, and how the decision is made.
Drainage vs Removal at a Glance
| Drainage (incision & drainage) | Surgical removal (excision) | |
|---|---|---|
| What it does | Empties the contents through a small opening | Removes the whole sac, including the wall |
| Cures the cyst? | No — the wall stays, so it can refill | Yes — nothing is left to regrow |
| Recurrence | Common | Uncommon |
| Best for | A painful, infected or abscessed cyst needing fast relief | A settled cyst you want gone for good |
| Scar | Minimal, but repeat flares can distort the area over time | A fine line scar, but a one-time result |
| Recovery | Back to normal in 1–2 days | Wound settles over 1–2 weeks; sutures out at 1–2 weeks |
| Tissue analysis | Limited | Whole cyst can be sent for histology if needed |
What Each Procedure Actually Is
Drainage (incision and drainage, or I&D) means making a small opening in the cyst under local anaesthetic and expressing the contents. It is quick and minimally invasive, and it relieves the pressure and pain of a swollen or infected cyst fast. Its limitation is built in: the sac — the cyst wall — remains in place, and the cells that produced the cyst are still there.
Excision means removing the entire cyst, capsule and all, in one piece. It takes a little longer, needs a slightly larger incision and a few sutures, but it eliminates the structure completely. Because the lining is gone, there is nothing left to refill — which is why excision is regarded as the definitive treatment for skin cysts.
The Third Option This Comparison Usually Leaves Out
Drainage and excision are not the only two things that can be done. For a cyst that is inflamed but not collecting pus, a corticosteroid injection sits between them.
What is injected here is Kenalog (triamcinolone), between 4 mg and 20 mg depending on the size of the cyst and where it is. In areas where the skin is thin the dose is deliberately kept lower, because steroid can cause the skin and soft tissue to thin (atrophy) and visible steroid crystals are more likely to show through. For larger cysts sitting in thicker tissue — the back, typically — a higher dose is appropriate.
| Steroid injection | Drainage | Excision | |
|---|---|---|---|
| What it does | Settles inflammation, shrinks the lump | Empties collected pus | Removes the sac |
| How fast | Typically starts at ~5 days; fastest around 2 days; some do not respond at all | Immediate pain relief | Immediate and final |
| Does the cyst return? | About half still need excision later | Yes — the sac remains | No, if the wall came out whole |
| Cost here | £150 | Quoted at assessment | Quoted at assessment |
A steroid injection is declined where the cyst looks infected — actively draining pus, or with significant surrounding cellulitis — because antibiotics and sometimes drainage are what that needs instead. It is also declined where the diagnosis is uncertain or there is any suspicion of malignancy: in that situation the lesion should be excised so the tissue can be examined.
When Drainage Is the Right Choice
Timing, from our own practice: if you arrive with a painful, obviously collecting cyst, drainage can be done the same day, in clinic, under local anaesthetic — a small incision over the most fluctuant point, the pus released, the cavity cleaned, and you walk out with the pressure (and most of the pain) gone. Where infection needed antibiotics, the definitive excision is planned around ten days after they were started. And for an inflamed cyst that has not formed a collection, a steroid injection (£150) is sometimes the better bridge to surgery.
Drainage earns its place in specific situations rather than as a cure:
- A cyst that is acutely infected or abscessed and needs immediate relief from pain and pressure.
- As a holding measure while the infection and surrounding inflammation settle, so that a clean excision can be planned later.
- For patients in whom a longer procedure carries higher risk — for example those on anticoagulant medication — where the lower-impact option is safer in the short term.
The key thing to understand is that draining an infected cyst and then removing it once it has settled is a deliberate two-stage plan, not a failure of the first step. Removing a cyst while the tissue is still inflamed makes it far harder to take the wall out completely, which is why we treat the infection first — explained fully in our guide to infected cysts and when they are an emergency.
Why a Drained Cyst Comes Back — and Why That Is Not a Failure
The mechanism is worth understanding, because it decides what drainage is for.
Antibiotics act on the cellulitis — the red, inflamed skin spreading around the lump. Once pus has collected into an abscess, antibiotics will not clear it, because they diffuse poorly into a walled-off pus collection. For a collected abscess, drainage is not the fallback after antibiotics fail; it is the definitive step for that problem.
The findings that indicate drainage rather than waiting:
- A soft, “squishy” fluctuant centre — pus has collected
- A defined abscess rather than diffuse redness
- A rapidly enlarging or tense swelling
- Severe throbbing pain
- A lump that has failed to settle after 48 to 72 hours of antibiotics
Drainage relieves the pain almost immediately. What it does not do is remove the sac — and that is the whole answer to why a drained cyst refills. So a drainage that was followed by recurrence was not wasted: it solved the acute problem it was chosen for. It simply was never the operation that ends the cyst.
Why Excision Is the Definitive Cure

A cyst keeps coming back for one reason: the wall is a living lining that secretes its contents. Drain it and the lining stays; excise it and the lining is gone. That is the whole difference between temporary relief and a permanent result. Complete surgical excision of the capsule has a low recurrence rate, whereas a cyst that has only been drained commonly refills — which is why repeated drainage of the same cyst rarely makes sense.
Excision has a second advantage: the removed tissue can be sent for laboratory analysis if a lump has any atypical features, which a drainage procedure cannot offer. Our guide to what actually reduces a cyst covers the non-surgical options and their limits in more detail.
The evidence on technique is consistent with this. A retrospective series of 2,159 surgically removed epidermoid cysts found a low overall complication rate of 2.2% — and made the same point that decides recurrence: to avoid relapse the cyst wall has to be removed completely.
Source: Wollina U, Langner D, Tchernev G, França K. Epidermoid cysts — a wide spectrum of clinical presentation and successful treatment by surgery: a retrospective 10-year analysis and literature review. Open Access Maced J Med Sci. 2020;6(1):28–30. PMID 29483974.
Not All Cysts Are Equally Straightforward
Two site-specific patterns are worth knowing, because they affect both the operation and the result:
- Back cysts. These tend to have grown much larger before anyone seeks treatment, are more likely to have inflamed or ruptured already, and often have a thicker cyst wall. They also sit deeper, which makes the surgery a little more demanding.
- Scalp cysts. Usually the easier proposition. Pilar cysts are often well encapsulated and shell out cleanly, so recurrence is low when they come out intact.
Timing matters as much as technique. Surgery is easier, the scar is better and recurrence less likely when the inflammation has completely settled — typically around ten days after a flare, once the area is properly quiet. And the best time of all is before any of this: removal is quicker, technically easier and gives a better cosmetic result while a cyst is still small.
Can You Remove a Cyst at Home? (Honest Answer: No)
“How to remove a cyst” and “how to drain a cyst naturally” are searched thousands of times a month, so let us answer plainly. No — and the reason is anatomical, not just cautionary. A cyst is a sealed sac with a living lining that produces its contents. To remove it for good, that entire wall must come out in one piece. Bursting or squeezing only empties some of the contents; the wall stays behind and the cyst refills. Breaking the skin with non-sterile fingers or tools pushes bacteria into the wound — turning a harmless lump into an infected one. And a cyst “with no head” has no route to the surface at all: pressing it just forces keratin into the surrounding tissue. There is no cream, oil or pressure technique that dissolves the cyst wall — our guide to what does not shrink a cyst goes through the popular remedies one by one. Every credible source, including the British Association of Dermatologists, advises professional removal rather than self-treatment. In our clinic we regularly repair the aftermath of home attempts: one patient squeezed a cheek cyst “like a spot”, spent two weeks on antibiotics for the resulting infection, and only then could the cyst be properly excised.
Preparing for Removal: What to Do Before Your Appointment
Preparation is refreshingly minimal for a local-anaesthetic procedure: eat normally beforehand (no fasting needed), continue your usual medications unless the surgeon advises otherwise (mention blood thinners at the consultation), wear clothing that gives easy access to the area, and plan to drive or work as normal afterwards — most patients return to their day immediately. If your GP has already arranged an ultrasound of the lump, bring the report: it confirms the diagnosis and size, and genuinely helps surgical planning. Cysts over 5cm, and most facial or neck cysts, will have an ultrasound arranged before surgery in any case.
Recovery Compared
After drainage, most people are back to normal activities within a day or two. The small opening heals quickly with simple wound care, and any discomfort is usually mild and short-lived.
After excision, the wound settles over one to two weeks. Sutures are removed at one to two weeks (unless dissolvable ones are used), heavy lifting and strenuous exercise are best avoided for a week or two so the wound is not put under tension, and the fine scar continues to fade over the following months. The trade-off is straightforward: a little more recovery now in exchange for not dealing with the cyst again.
“I had a large pilar cyst removed here recently. The procedure was painless and efficient and the recovery was great, with minimal scarring. I was very nervous beforehand but was put at ease immediately.”
How We Decide at London Skin Clinic
Every cyst is assessed in person by a consultant surgeon — not a technician — who weighs the cyst’s type, size, location, whether it is currently inflamed, and your priorities around scarring and downtime. If it is settled, we will usually recommend same-day excision for a one-time result. If it is acutely infected, we settle the infection first and plan removal afterwards.
Our “see and treat” service means assessment and removal can often happen in a single visit for the majority of cysts. The initial consultation is £100, straightforward cyst removal is £400, and each additional cyst removed in the same visit is £250. You can read more on our cyst removal page or book an assessment. To keep a cyst from returning after treatment, see our guide to preventing cyst infection and recurrence.
Drain or Cut? The Questions Reddit Keeps Asking
“The GP drained mine and it came straight back. Was that a waste of time?”
Not a waste — drainage relieved the pressure and pain — but it was never going to be the end of the story. Drainage empties the sac; it cannot remove it. Around half the “recurrent cyst” patients we see have had one or more drainages first. The definitive step is excision of the whole capsule once things are quiet.
“Can I drain it myself with a sterile needle? I’ve seen kits online.”
A sterile needle solves the wrong problem. The issue is not sterility — it is that a needle cannot remove the living sac wall, and a home puncture gives bacteria a route in while leaving the cyst intact. The kits sold online are how straightforward £400 excisions become infected, scarred, more complex ones.
“Surgeon says excision, but I only want the fluid out before an event. Unreasonable?”
Completely reasonable — and worth saying openly at your consultation. Rapid short-term reduction is a legitimate goal: drainage or a steroid injection can get you through the event, with planned excision afterwards. The only unreasonable version is expecting the quick option to also be the permanent one.
Frequently Asked Questions
- Is draining or removing a cyst more painful?
- Both are done under local anaesthetic, so the procedure itself is not painful. Afterwards, drainage tends to cause only mild discomfort for a day or two, while excision can cause moderate soreness for several days as a slightly larger wound heals. Simple pain relief is usually all that is needed in either case.
- How likely is a cyst to come back after each option?
- A drained cyst commonly returns because the wall that produces its contents is left behind. A cyst that has been fully excised — capsule and all — rarely recurs, because there is nothing left to refill. This difference is the single biggest reason excision is considered the definitive treatment rather than drainage.
- How long is recovery after cyst surgery?
- After drainage, most people return to normal activities within one to two days. After excision, the wound settles over one to two weeks, with sutures removed in that time and heavy lifting avoided for a week or two. The fine scar continues to fade over the following months.
- Can I just have a facial cyst drained to avoid a scar?
- Drainage does leave less of an immediate mark, but because the cyst usually returns, repeated flares can distort the skin and cause more noticeable changes over time than a single, well-placed excision scar. For facial cysts, a surgeon experienced in fine closure can excise the cyst while keeping the scar as discreet as possible.
- When does a cyst need urgent drainage?
- Urgent drainage is considered when a cyst is severely infected or has formed an abscess — hot, very tender, swollen and sometimes with fever — where releasing the pressure relieves pain and helps control the infection. If you also have spreading redness or feel unwell, that needs same-day or emergency assessment rather than waiting.
- How much does cyst removal cost in London, and is it covered?
- At London Skin Clinic the consultation is £100 and straightforward removal is £400 (additional cysts £250 each). Privately, removal is self-funded; on the NHS, treatment is generally only offered when a cyst is painful, infected or causing problems, and is often not available for cysts removed purely for cosmetic reasons.
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